Recent Posts

5 Signs You May Have a Hidden Leak in Your Bathroom

11/25/2020 (Permalink)

Image of a bathtub in the middle of a bathroom Hidden leaks in your bathroom can cause water damage.

Some sources of unwanted water in the bathroom are easy to detect, such as a bathtub leak or a guilty-looking toddler who just discovered how to turn the faucet on. Other sources are more difficult to spot, but they do leave clues.

5 Ways to Know of a Hidden Leak in Your Bathroom

1. Your Bathroom Smells Musty

If your bathroom starts to smell more like an unfinished basement than a luxury spa, that may indicate that water is building up somewhere and growing stagnant.

2. The Ceilings of the Room Under the Bathroom Is Stained

Discoloration on the ceiling of rooms beneath your bathroom may be the result of a shower pan leak or other source of unchecked water. If left alone, this area may deteriorate to the point that parts of the ceiling crumble and fall.

3. The Bathroom Floor Feels Spongy

Accumulated water can cause the structural materials beneath and behind your bathroom finishes, walls and floor to weaken. If the floor feels spongy, if tiles come loose or if you notice stains on the floor, these can all be signs of a bathtub leak or other unanticipated water source nearby.

4. There’s Mold and It’s Not in the Shower

Mold and mildew in the shower are normal and don’t necessarily signal a need for disaster restoration. If you spot mold outside the shower, however, it may be time to call your local mold remediation company for an assessment. Mold in parts of your bathroom that are normally dry suggests there’s water lurking beneath the surface.

5. Your Water Bill Is Unusually High

If your water bill is suddenly higher than usual, it could mean that you have a leak somewhere in your Roanoke Rapids, NC, home. Fix the leak, and you’ll fix your bank account.

From a spongy floor to a bathtub leak, there are a variety of ways your bathroom can take on water. Identifying the source of hidden water is the first step toward restoring the space to its dry, structurally sound and mold-free state.

Top 3 Places Mold May Be Hiding in Your Home

11/19/2020 (Permalink)

Image of a person using a magnifying glass to look at mold growth Mold growth may be hiding in your home.

When’s the last time you stuck your head up your chimney? Have you cleaned your refrigerator’s drip pan recently? Or ever? Mold growth isn’t limited to flooded rec rooms. Virtually everyone can spot mold on wood paneling or moldy drywall in a garage, but it takes a targeted inspection to locate these popular hideouts for mold.

3 Popular Hideouts For Mold

1. Front-Loading Washing Machines


The gasket on the front door of your washing machine is essentially Old Country Buffet for mold. It's frequently wet and it's home to a never-ending supply of one of mold’s favorite comfort foods: lint.
To prevent mold from claiming your washing machine, make sure you keep the door open when the washer isn’t in use, and clean the gasket once a month. Use a microfiber cloth or retail washing machine wipe to clean the gasket, and then dry it thoroughly.


2. Chimneys


You’d think the presence of fire would deter mold growth or, even better, vaporize it. You’d be wrong. The bricks in your chimney are full of cozy little nooks and crannies for dirt, debris and water to congregate. If your chimney isn’t regularly maintained, your cap may be letting in water as well. As such, your first step in eradicating chimney mold is to have your chimney inspected to make sure its cap and flashing are keeping out rain and snow.
Once your chimney is structurally sound, contact a chimney sweep. He or she will remove dirt, debris, mold and creosote. The result? A mold-free and more efficient chimney.


3. Refrigerator Drip Pans


Nobody looks forward to deep cleaning his or her fridge, but the drip pan underneath should be essential annual cleaning to prevent mold. This pan's entire job is to collect the stuff that mold’s dreams are made of: food and moisture. To keep yours clean, wipe down both it and the floor beneath it with white vinegar.

These are just three of the places mold growth may be hiding in your Roanoke Rapids, MN, home. When in doubt — and particularly if you notice that familiar musty smell — contact your local mold mitigation company for an assessment that will bring you peace of mind.

What Kind of Damage Does Hail Cause?

11/13/2020 (Permalink)

Image of a person holding hail the size of a golf ball. Hail can damage the exterior and interior of your building.

A thunderstorm poses many potential threats. High winds, heavy rains and lightning can all put your building in Roanoke Rapids, NC, in peril. Another common culprit when it comes to roof damage is hail. While most of the problems you can see will be on the outside of your roof, these little balls of ice can also lead to issues within the structure itself.

2 Ways Hail Can Damage Your Buidling

Exterior Damage

Hail damage to your roof can take many forms:

  • Missing shingles
  • Broken shingles
  • Damaged flushing
  • Dented gutters
  • Dislocated joints


You may be able to see most of the damage to your roof when you look at it after the storm has died down. A professional can find roof damage that is hidden or harder to spot and can advise on what is needed to fix the problem.

Interior Damage

The purpose of the roof on your building is to protect the structure beneath it. When hail damage makes your roof leak, however, rain can seep in and cause issues in your interior spaces. Any wooden beams or drywall that gets saturated will likely need to be torn out and rebuilt so that mold does not start to grow. Wet insulation is ineffective and therefore must be replaced. If the water damage made it all the way to the ceiling tiles on the top floor, you may see the telltale dark spots that tell you they have been compromised. Water remediation specialists must remove them as well and install new tiles. Getting a professional assessment ensures that you do not miss any damage that can cause structural problems later.

Hail can cause widespread destruction on your property, but the main area of concern for the building itself is the roof. Roof damage start on the outside of your building, but it can lead to interior issues. The specialists you hire to repair your building can check both external and internal spaces to determine the repairs that are necessary.

Helpful Summer Fire Prevention Tips.

8/19/2020 (Permalink)

black grill with flames coming out of it and the orange servpro branded house Always be sure to grill at least 10 feet away from your home and keep a fire extinguisher close by!

Are you planning on having a barbecue? Always make sure your grill is clean. Grease fires can start when your grill is not cleaned on a regular basis, and they can get out of control very quickly. For a grease fire, never use water, always use your fire extinguisher instead.  

Fireworks are another cause of fires during the summer months. Here are a few ways to avoid an unwanted fire, NEVER light fireworks indoors, keep a hose or fire extinguisher nearby, be sure to wet the area in which you will be lighting the fireworks, and never let children handle them.  

Another helpful tip is to always make sure your house number is clear and visible. So, the fire department can always find your house in a time of need.

Signs of Mold

8/17/2020 (Permalink)

green background with the orange SERVPRO branded house logo. Mold in your home? Give us a call, We're Here To Help!

If you are worried that your house has mold, here are the most frequent signs to look out for:  

Visible Signs

  • Uneven patches on the floors and walls. If your walls have bubbling under the paint and your floors seem squishy, then you almost certainly have mold growing.  
  • Black spores spreading on surfaces. 
  • You can smell a musty/damp odor.  

What does Mold Smell like? 

When mold is growing and spreading, it releases compounds that have a distinct and unpleasant odor. Once you are familiar with this smell, there is no mistaking it. The best way to describe this smell is; wet, stale, and musty.  

Where can Mold hide?  

Mold grows in areas of the home where there is moisture, oxygen, warmth and darkness.  

Bathrooms- Check behind your toilet around the waste pipe, under the flooring, around the sink, and behind the basin.  

Kitchens- Check behind your appliances that use or produce moisture, such as your refrigerator and ice dispenser.  

Bedrooms- The main places to find mold in the bedrooms are mattresses and window sills.  

If you think your home has mold, give SERVPRO of Roanoke Rapids a call!  

Tips for Preventing House Fires

6/26/2020 (Permalink)

As temperatures drop and the days become shorter, possible fire hazards began to present in the home. During this time, some people break out the heated, electric blankets and space heaters to stay warm and toasty. However, it is very important to use these appliances with caution. Never plug either of these items into extension cords. The heating elements in space heaters can reach up to 600 degrees Fahrenheit and generate a lot of energy, this is why they should only be plugged directly into a wall outlet. When you use an extension cord there is an increased potential that appliance can overheat and catch fire.

According to the U.S. Consumer Product Safety Commission, it is estimated that more that 25,000 house fires are associated with the use of space heaters, resulting in about 300 deaths each year.

Here are a few safety tips to keep in mind when purchasing and installing a small space heater:

  1. Make sure to buy a newer model space that has up-to-date safety features. Also, be sure that the heater carries the Underwriter’s Laboratory (UL) label.
  2. We recommend space heaters that are controlled by a thermostat. This will help avoid wasting energy caused by overheating a room.
  3. Ensure that you choose a properly sized heater for the room you are trying to heat. Most heaters come with a general sizing table.
  4. Your space heater should be placed on a level surface away from heavy foot traffic. Keep an eye on children and pets to make sure that stay away from the heater at all times.
  5. Finally, as we mentioned previously, make sure to plug the space heater directly into the wall outlet.

If you do find yourself in need for fire restoration services, make SERVPRO of Roanoke Rapids your first call. Our trained professionals will work to restore your home and life, to make it “Like it never even happened.”

Common Causes of Commercial Building Fires

6/26/2020 (Permalink)

Commercial buildings, just like residential properties, face many potential risks of fire. There are many contributing factors that can lead to an accidental fire that can easily decimate a business in a matter of minutes if not quickly and properly handled. 

Although proper insurance can help a business recover financially, no business owner wants to experience a loss due to fire. It is important to understand, and proactively work to prevent, situations that can lead to a commercial fire of any kind. Keep in mind that many businesses house combustible items. 

We’ve put together a list of potential issues that can lead to a fire. Becoming aware of these risks and contributing factors can help lower the chances of a fire. Whether it’s faulty equipment or flammable materials, identifying these common causes of commercial building fires will help you in the long run and allow you prevent accidents before they happen. 

Faulty or Inadequate Wiring of the Building
Fires caused by inadequate wiring are caused by overheating. In order to prevent this, make sure that all wiring is properly installed and equipped with proactive, fire prevention features. 

Flammable Liquids

Some businesses house flammable liquids that can spontaneously combust, causing a chemical fire. This occurs when there is a reaction of certain chemicals with oxygen providing enough heat to ignite. Be mindful to store chemicals, fuel, and other liquids in proper containers to prevent overheating. 

Heating Appliances
Even small heating appliances like personal space heaters and baseboard heaters can cause a commercial fire when in the presence of fabrics or other combustible items. To prevent a fire, we recommend to never leave a space heater running while unattended. 

Electrical Equipment

A short circuit in electrical equipment can cause a spark that could ignite materials in the business. Because they are hidden in location, short circuits are difficult to locate which can cause a fire to start before anyone is even aware of the situation. Make sure that all electrical equipment is properly maintained.

If your commercial property does experience a fire, call the professionals at SERVPRO of Roanoke Rapids. Our team is here to help you repair your business.

Preparing for the 2020 Hurricane Season

6/26/2020 (Permalink)

To keep you and your family safe during a disaster, like a hurricane, it is important to have an emergency plan in place. The best way to be prepared it to put together an emergency preparedness kit. Don’t wait until the potential for disaster arises, make your kit now! This kit should be filled with essential items that you would need to survive for a minimum of 72 hours if disaster strikes. Many people may put off creating this kit because they aren’t sure what to add to it. So, here are a few items we recommend each household adding:

1. Water
This is a no brainer! Water is key for survival. A good rule of thumb is to have one gallon of water per person, per day for at least three days.

2. Food
Another no brainer! When packing food in your kit, make sure that all items you select are non-perishable. Canned goods are a great option. Remember to include enough food for three days – but, of course, more is always better! Don’t forget pet food!

3. Can Opener
If you’ve added can food to your kit, you’ll need a way to open it! This one may seem random, but it is important to remember!

4. Flashlight and Extra Batteries
A flashlight will be very useful when the power goes out and you don’t have lights. Be sure to include extra batteries as well!

5. Hand Crank or Battery Powered Radio
If the power goes out, you will not be able to watch your T.V. or local new channels. Having a radio on hand will allow you to be able to stay informed and updated during a storm or disaster.

6. Cell Phone Charger and Back-Up Batteries
In today’s age, we would feel lost without our cellphones. We rely on them to stay in contact with friends and family. So, if an emergency were to happen you want to make that you include backup batters and chargers in your kit, so that you can keep you phone charged.

7. First-Aid Kit
In any type of emergency, it is always a good idea to have a first-aid kit available in case someone get injured. Make sure that you have Neosporin, band-aids and gauze.

8. Matches or Lighter
Packing matches or a lighter and slow burning candle can be a great backup in case something happens to your flashlight.

9. Whistle
A whistle can be used to signal others for help. Three blasts from a whistle is the international signal for distress.

Make sure that all of these items, and anything else you may need to be prepared for an emergency situation, are packed in an easy-to-carry container. Place the container in a convenient location that is each to grab whenever you may need it.

At SERVPRO of Roanoke Rapids, our goal is to repair damage from any type of disaster and make it “Like it never even happened.” Give us a call for all of your restoration needs.

Why You Need Renters Insurance

6/26/2020 (Permalink)

Storms and other bad weather can occur during any time of the year, not just storm season. Here are several reasons to consider getting a renter’s insurance policy to protect yourself. 

While over 90% of homeowners have an insurance policy on their home, less than 40% of renters have renter’s insurance. Many times, a landlord or property owner only carries insurance on the structure of the property itself, and not what is inside. Because of this, your landlord’s property insurance will not help you if any of your belongings in the home are damaged. 

Bad weather can strike at any time, which can cause flooding or other damage to your home and belongings inside. Talk to your landlord to find out what kind of insurance they have on the property you are renting, and what it covers. If, in fact, their insurance does not cover items inside the home, contact an insurance agent to speak with them about the best type of coverage.

It is important to have your owner renter insurance because: 

  • A basic renters insurance plan will reimburse you for person belongings that are damaged or stolen.
  • You are covered for damages caused by fire and flood.
  • If the property you are renting is severely damaged and no longer livable, your policy can help you pay for other living arrangements. 

Although you do not own the home you are living in, renters should still carry their own insurance policy. This will give you the same protections and will be beneficial in the event of an emergency, like a fire, storm, flood. We recommend that you contact your insurance agent to discuss options that are available to you. You may be surprised to learn how affordable it is – some policies are as low as $12 a month.

 If your home has been damaged by flood, fire or any other disaster, the professionals at SERVPRO of Roanoke Rapids can help. We will work with your insurance company to help you get the relief you need. We hope you never need us, but if you do, we’re here. Give SERVPRO of Roanoke Rapids a call at 252-537-3473.

Even A Little Water Can Cause Big Problems

6/26/2020 (Permalink)

Did you know that even the small amounts of water in your home can lead to mold growth? This means that a minor leak in your Roanoke Rapids home, can lead to big problems. 

To many homeowners a small leak seems like no big deal. It often times gets overlooked or just simply wiped cleaned. While everything may look dry, the problem sometimes is not solved. Overtime mold will become visible. Once this happens you should immediately call the professionals. Mold is dangerous and you should leave it alone. When those not trained in mold removal try to clean it up, it can inadvertently spread the mold infestation throughout the home. Microscopic mold spores are released when mold is disturbed. These tiny particles then circulate in your home. 

While mold is scary, you shouldn’t worry if you trust the cleanup to the professionals at SERVPRO of Roanoke Rapids. We are here to help with all of your mold mitigation needs. 

Before for our professionals arrive at you home, here are few things you should and shouldn’t do in order to ensure the health and safety of you and your family. 

What You Should Do –

  • Stay away from infected areas.
  • Turn off the HVAC system and any fans. 

What You Shouldn’t Do –

  • Touch or disturb the mold in any way.
  • Blow air across any surface with visible or suspected mold growth.
  • Attempt to dry or clean the area yourself.
  • Spray bleach or other household disinfectants on the mold.

SERVPRO of Roanoke Rapids specializes in mold mitigation and restoration. Our team is highly trained in mold cleanup. We’re IICRC professionals. We utilize special equipment and techniques to remedy your mold problem quickly and safely. Locally owned and operated, we’re here to help. Contact SERVPRO of Roanoke Rapids at the very first sign of mold in your home or business!