Why SERVPRO®

9/21/2023 (Permalink)

SERVPRO® employees in the field working.

In times of crisis, when fire or water disasters strike, having a reliable partner to restore your property and peace of mind is paramount. That's where SERVPRO® steps in as the industry leader in emergency restoration services. Here are compelling reasons why SERVPRO® should be your first call:

Swift Response: Time is of the essence in emergencies. SERVPRO® is known for its rapid response teams, available 24/7. They understand that immediate action can prevent further damage and reduce restoration costs.

Experience Matters: With over 50 years of experience, SERVPRO®  has honed its expertise in fire and water damage restoration. Their technicians are certified and trained, ensuring your property is in capable hands.

Cutting-Edge Technology: SERVPRO® invests in the latest equipment and technology to provide efficient and effective restoration services. Their advanced tools help in assessing and addressing damage comprehensively.

Comprehensive Services: Whether it's water damage, fire damage, mold remediation, or other related issues, SERVPRO® offers a wide range of services under one roof. This saves you the hassle of dealing with multiple contractors.

Local Franchises: SERVPRO® is a national network of local franchises. This means you get the personal attention of a local business owner who cares about your community while benefiting from the resources of a national brand.

Insurance Liaison: Dealing with insurance claims can be overwhelming. SERVPRO® works closely with many insurance companies and can assist you in navigating the claims process, ensuring a smoother experience.

Commitment to Excellence: SERVPRO's commitment to excellence is evident in its thorough and systematic approach to restoration. They don't just fix visible damage but also address underlying issues to prevent future problems.

Community Involvement: SERVPRO® franchises are often deeply involved in their communities. Their commitment to giving back and helping neighbors in times of crisis goes beyond business.

Customer Satisfaction: SERVPRO's track record of satisfied customers speaks volumes about their dedication to customer service. They aim not just to meet but to exceed your expectations.

Peace of Mind: During emergencies, stress is high. SERVPRO® provides peace of mind by taking charge of the restoration process, allowing you to focus on your family's safety and well-being.

In summary, when disaster strikes, SERVPRO® is the name you can trust. Their experience, technology, local presence, and unwavering commitment to customer satisfaction make them the top choice for fire and water emergency services. With SERVPRO® by your side, you can rest assured that your property will be restored to its pre-emergency condition.

Your Local Restoration Heroes

9/23/2022 (Permalink)

We strive to provide the best possible experience, help the communities we work among, and give back some peace of mind after a disaster.

Did you know that each SERVPRO® is individually owned and operated? There are over 2,000 franchises nationwide, many in or around your town! This means that when something big happens, we all band together to help the affected community.

For example, in February 2021, a major winter storm moved through the state of Texas and wreaked havoc on the citizens of the Lonestar state. This storm brought not only snow, sleet, and freezing rain to Southeast Texas, but also extremely cold temperatures that lasted for several days. This was one of the most impactful winter events in recent history that brought multiple road closures, power outages, loss of heat, broken pipes, and other societal impacts to the region. Our crew assembled, packed up the vans, and drove down to assist with the clean-up. We worked side by side with our SERVPRO® family and didn’t leave until the job was done. This is not the first (or last!) time SERVPRO® will travel to help communities in need.

We are proud to be a part of the SERVPRO® family and we will always be “Faster to any size disaster”!

Choose Professionals That Know How to Do The Job Right.

8/4/2022 (Permalink)

We believe in adhering to the guidance of the most respected names in safety so you can focus on what matters most.

SERVPRO® of Roanoke Rapids professionals offer many services, including the removal of bio-hazard contaminants. We have the specialized training and products to get your property back to operational condition as quickly as possible. 

SERVPRO of Roanoke Rapids been called on by numerous businesses and community leaders to
perform necessary services on their properties. All of our cleanup practices are in accordance with the guidelines provided by the IICRC, CDC and local authorities. If you are interested in inquiring about our services, we’re Here to Help® – 24 hours a day, seven days a week.

Here at SERVPRO of Roanoke Rapids, our team works very hard, night and day to make any disaster “Like it never even happened." Our crews are actively preparing, training and planning for any disaster that may strike next. SERVPRO of Roanoke Rapids is an IICRC certified firm, so you can trust in professional service for all of your restoration and remediation needs. 

Give us a call at (252) 537-3473 to learn more about what SERVPRO can do for you and your home or business. 

Five Benifits of Cleaning Your HVAC Ducts

6/17/2022 (Permalink)

Regularly inspecting and cleaning the entire HVAC system can greatly extend longevity and efficiency.

Having your HVAC ducts cleaned may not be a typical concern during life’s day-to-day considerations, but central ventilation systems directly affect indoor air quality. Also, having an expert regularly service and inspect the motor, filters, coils, and other parts will ensure the system is running efficiently.

Five Benefits of Professional Duct Cleaning

HVAC ducts can be cleaned in a variety of ways, but not all are as effective enough to be considered satisfactory by SERVPRO standards. Our technicians are Here to Help® and have the training and commercial equipment necessary to provide the professional results you deserve and expect.

1. Improved Air Quality

Many ventilation systems pull in a wide variety of contaminants, such as dust, microbes, mold spores, and pollutants. Once these contaminants make their way inside your home, there's usually not enough airflow to circulate them back outside. Dirt and dust can build up throughout your ventilation system, causing wear and tear resulting in inefficient operation and unnecessary damage.

2. Mold Prevention

Heating and cooling ducts provide conditions that are great breeding grounds for mold growth. When you schedule routine professional maintenance, excess moisture and the organic materials that create that welcoming environment for mold spores are cleared away. Duct cleaning and disinfection steps may also prevent unpleasant musty and mildewy odors, as well as future mold growth.

3. Reduced Heating and Cooling Bills

When your ventilation system is kept clean and well-maintained, the airflow remains consistent, components don't have to work as hard, and the system has an easier time maintaining the desired temperature. When the machinery runs smoothly and doesn't have to work harder than necessary, operation costs are lower, and you save money on your utility bills.

4. Longer Equipment Life Span

Any type of debris in the heating and cooling system can affect the motors, fans, and other moving parts. This causes grinding and wear that damages those parts. In addition to this direct damage, the entire system will wear down more quickly because of the increased workload as the airflow is impacted. Routine repair and maintenance can greatly extend the service life of the system overall and can prevent a costly total system replacement.

5. Pest Prevention

Adequate ventilation requires openings that allow for sufficient airflow. Unfortunately, this may also mean that pests have easy access to the ducts. The screening that prevents them from entering these ducts can become damaged and worn as it's exposed to natural elements and fluctuations in temperature. Routine inspections and professional cleaning can catch damage early, and keep insects and rodents from getting in.

SERVPRO of Roanoke Rapids, NC, has the specialized equipment and advanced technology necessary to thoroughly clean and repair your heating and cooling system. Our crews have been trained in cutting-edge duct cleaning techniques to ensure your satisfaction. Call us today at (252) 537-3473 to schedule your next duct cleaning appointment.

6 Reasons You Can Trust SERVPRO as a Preferred Vendor

4/21/2022 (Permalink)

Trust SERVPRO and avoid Damage in your Property.

Having the appropriate insurance coverage for any disaster that befalls a commercial property is important for all business owners in Roanoke Rapids, NC. It's just as vital to have quality restoration services to provide the repairs when misfortune strikes. As an insurance adjuster, you want to recommend the best people for the job to your clients.

Here are six reasons that SERVPRO is a preferred vendor for many providers.

1. Consistent Training and Certification

SERVPRO technicians are IICRC-certified in their areas of expertise. Not only does the company require this certification before it will give referrals to a local branch but it also hosts the training in its state-of-the-art facility. When you contact SERVPRO, you can rest assured that the service you get meets the highest industry standards.

2. Local Technicians With Corporate Support

There are over 1,900 locations nationwide. As soon as a call comes in, the local team is dispatched to assess and start the cleanup process within hours. No matter where your clients are located, there is likely a SERVPRO nearby to serve them.

3. Quick Response to Disaster

When the call comes in, SERVPRO's damage mitigation experts spring into action. They assess the problem quickly so that they can get started on remediation right away. They pre-test the affected areas so that they can make solid decisions about how to proceed and avoid mistakes that might delay completion.

4. Focus on Restoration

Any insurance adjuster knows that it is less costly to repair a structure that's already there than to replace it with new materials. The technicians who serve your clients understand this, too. Their focus is going to be on how they can restore the damaged building and as many items in it as possible rather than just throwing everything out. This results in significant savings on claims.

5. Claims Assistance for Insurance Adjuster

The first step of the mitigation process is a survey of the damage and an assessment of the next steps that need to be taken. Every assessment is a detailed account of the tasks that are needed to restore your client's building, and it's always available to you.

If adjustments have to be made, you and the building owner are informed. When items have to be repaired or replaced, the information service provides an inventory, complete with pictures, to document the damage and support the insurance claim.

6. Guaranteed Results

SERVPRO has a reputation for its commitment to excellent service. The company offers a two-year limited warranty on all restoration work and a one-year warranty on materials. If anything goes wrong or does not meet industry standards, technicians will correct the problem under warranty at no additional charge to you or your clients.

SERVPRO leads the industry in many areas, including response time, training and quality of service for many types of mitigation. The local team is Faster to Any Size Disaster, making your job as an insurance adjuster easy by restoring your client's property to its former state as soon as possible. By choosing SERVPRO as a preferred vendor, you can rest assured that your clients get the high level of service they deserve.

Why Should You Call an IICRC Certified Company?

3/8/2022 (Permalink)

Follow These Tips and always Look for an IICRC Certified Company.

The answer is simple, because it's the water you don't see that causes the most damage.

And, even the smallest amount of water damage has the potential to cause serious indoor air quality and structural issues to property over time.

The key to preventing expensive future restoration costs is to handle every water problem immediately and as a real threat to your property. An IICRC company will use the proper equipment and that makes a huge difference in reducing the expenses caused during a water damage loss. When time matters most, technology and equipment must be counted on to perform as it should and SERVPRO of Roanoke Rapids is trained just for that.

Tools Used by Professionals to Properly Mitigate a Loss

Here are a few tools used by out trained professionals to properly mitigate a loss;

• Moisture Sensors – Used to detect moisture in carpets, baseboards and walls.
• Moisture Meters – Used to determine the moisture content of various materials. The meter provides readings to accurately monitor the drying process.
• Thermo Hygrometers – Used to measure temperature and relative humidity which calculates and creates an environment that is most conducive to drying. When handling a contaminated loss, you need to not only dry the structure, but disinfect and deodorize it.
• Ultra-Low-Volume (ULV) Foggers – Used to atomize liquid deodorizing agents. These produce a fine mist that easily penetrates the site where odor-causing residues can accumulate. They can also be used to inject disinfectants and fungicides into walls and other hard-to-reach areas.
• Thermal Foggers – Dispense solvent-based products and create a dense fog of tiny particles of a deodorant solution that attach to and neutralize odor causing particles.

So, the bottom line is this,  ALWAYS treat water damage seriously. If you have damage, call in an IICRC certified, professional team like SERVPRO of Roanoke Rapids. We’ll work to restore your property so you can move on with life.

The Significance of SERVPRO's 24/7 Response

11/24/2021 (Permalink)

SERVPRO response is immediate to any disaster your Roanoke Rapids, NC home can suffer.

Residential disasters can happen at any moment within any 24-hour window. When faced with a tragedy, a homeowner wants a fast response; they don't want to wait for it to be convenient for a professional or service. SERVPRO understands that 24/7 response times are almost always necessary, and its experts do not believe in making homeowners wait.

Why Choose SERVPRO

There are at least four reasons to call SERVPRO in Roanoke Rapids, NC, over other mitigation professionals:

• 24/7 Availability
• One hour response time
• Four hours until on-site
• Eight hours until a verbal briefing
  

Why SERVPRO's Response Time and 24 Hour Operation Is Crucial to Residential Recovery

Many disasters, especially those involving water damage, require immediate assessment and response. Within 24 to 48 hours, mold can start to develop if water is left to sit.

Because SERVPRO is always open, homeowners do not need to worry about reaching a professional to report a crisis. Once you call, you will receive a response within one hour. The company will send a team that will be on-site within four hours of the initial report. Additionally, homeowners will not have to wait to hear about the extent of the damage because the team will deliver a verbal briefing within eight hours of the initial report.

The professionals at SERVPRO understand the importance of receiving information and support when you need it. They also know that the faster they respond, the sooner recovery can be underway, meaning the sooner you can be back at home.

Why Trust SERVPRO Over Other Remediation Services

SERVPRO is an accredited service holding credentials from the IICRC, the standard maker of the remediation industry. Every franchise must achieve certification to have the SERVPRO name. All team members are trained in the most up-to-date cleaning and material handling protocols to ensure they are safe and your home is restored to pre-disaster conditions.

The company holds on to its family-owned feel by incorporating local franchisees into the family. With widespread national reach, SERVPRO can make the response time promises it is so well known for. Because of rigorous training and certifications, the professionals working within the company have continued to hone and support the brand.

SERVPRO's brand is about speed, efficiency, and expertise. Few actual competitors in the market can make the same promises and commitments.

Why SERVPRO Is Your Greatest Advocate

When you experience a home disaster, you will typically file an insurance claim. Most homeowners become overwhelmed with the process, feeling lost and frustrated. SERVPRO acts as an intermediary between you and your insurer. The professionals understand how the claims process works and can help you know it as well. Additionally, the company can help you advocate for your needs.

SERVPRO is a unique enterprise in the remediation and restoration sector. The company takes a client-first approach, ensuring that the homeowner's needs are met and that they understand what is happening throughout the recovery process. With 24 hour access and quick response times, it is not hard to say that SERVPRO is among the leaders in the remediation field, always fighting to support you, the homeowner.

Does Homeowners Insurance Cover a Flood-Damaged Basement?

9/24/2021 (Permalink)

Homeowner insurance policies cover different reasons for flood damage.

No one ever said insurance was consumer-friendly and easy to understand. Numerous circumstances could cause a basement flood in Roanoke Rapids, NC, from a burst pipe to an overflowing toilet to a major storm. Although your standard homeowners insurance policy includes some types of water intrusion, it will not cover all possible scenarios. For example, it probably won't cover damage from a flood caused by any of the following conditions.

• Rising water from heavy rain
• Sewer system backup
• Seepage of water from underground

Adding a supplemental flood insurance policy may cover some or all of these issues. However, this type of insurance coverage is usually very limited in who can purchase it (depending on the region in which you live) and the specific situations it covers.

Does My Situation Apply?

Standard homeowners insurance will typically cover the following losses. Not surprisingly, they do have exclusions, though. Therefore, it's critical to be proactive and review your policy or speak with your agent to determine precisely what your coverage includes and excludes.

1. Overflow From Plumbing or an Appliance Mishap

Your homeowners insurance policy will generally include the flood damage resulting from an overflowing water receptacle. This coverage ordinarily includes flooding from bathtubs, sinks, toilets, and pools, as well as appliances like dishwashers, clothes washers, and water heaters.

2. Flood From a Burst Frozen Water Pipe

Loss from burst pipes, such as those connecting appliances like water heaters and refrigerators, are typically included in homeowners insurance coverage, along with air conditioning unit and sprinkler system pipe leaks. If a pipe in your home freezes and bursts, causing a basement flood, your homeowners insurance should cover the damage caused by the water. However, if the insurance company determines that you had the heat or water systems turned off during this period, they will probably deny your claim. In this case, you'll be responsible for paying the total cost of the work of the water damage restoration company and other repair services out of pocket. If you go away for a winter vacation or own another home in a cold climate that isn't continually occupied, you must be mindful of this fact and keep your home well prepared for potential winter weather.

3. Large Leak From a Faulty Appliance

Water damage caused by a faulty appliance, such as a refrigerator, washing machine, water heater, or air conditioning unit, will typically be covered by standard homeowners insurance. Keep in mind, the appliance itself won't be covered, though. The insurance policy will cover only the damage caused by the broken machine. If your adjuster finds that the damage occurred due to a lack of proper maintenance of the appliance, they can deny your claim.

No one ever wants to experience a flooded basement. Still, as with any disaster, it helps to know what standard homeowners insurance coverage usually includes. Familiarize yourself with the policy details by reading the fine details and speaking with your insurance agent. Then, if you ever face a basement flood, you'll have a better idea of what to expect regarding your insurance claim. In the meantime, be proactive about doing everything you can to prevent a water disaster.

Why Contamination Level Is Important

7/30/2021 (Permalink)

Contaminated water can cause severe damage.

When a client in Roanoke Rapids, NC, files a claim for a water loss, it's important that The procedure for dealing with damage from contaminated water is much different than cleanup from a broken pipe. One of the ways that SERVPRO outshines the competition is through matching the results of extensive pretesting with the appropriate cleaning methods for each customer's specific problem.

Types of Contamination

Clean Water

Category 1 damage is caused by clean water. There are several sources in your client's home from which clean water can originate:

• Faucet drip
• Pipe break
• Supply line leak

If the water that causes the damage in your client's home is clean and contained on only one floor, no sanitation is likely to be necessary. Water restoration specialists can just tear out ruined materials, thoroughly dry the area and rebuild.

Gray Water

Contaminated water belongs in Category 2. This type of damage is typically the result of leaks from appliances such as dishwashers or washing machines. It may also occur if a clean water leak is so extensive that it seeps from the floor of one level to the ceiling or walls beneath it. Because this water is likely to contain bacteria and other microbes, saturated materials will need to be thrown away, and all other surfaces must be disinfected.

Black Water

The third category of water contamination is black water. This occurs when the sewer backs up into your client's home or when it is flooded during a storm. Extensive sanitation methods must be used. When you choose SERVPRO as a preferred vendor, you know that the appropriate testing will be conducted both before and after cleanup to ensure that all bacteria are eradicated.

Contaminated water adds extra steps to mitigation. Specialists who take the time to verify the contamination level of the water that causes the damage to your client's home are better equipped to make the right decisions about the details of the cleanup process.

Devastated over your water damaged Family Bible or important papers?

6/21/2021 (Permalink)

Water damaged documents.

We can help when water damages your important papers! We can vacuum freeze-dry your special documents. You may want your damaged documents restored for sentimental or legal reasons. Often these documents are one-of-a-kind or are irreplaceable. These important papers include family bibles, personal/medical documents, government/business records, personnel files, and blueprints.

SERVPRO Document Restoration Service uses the process of sublimation. This process takes frozen documents through temperatures and pressures that turn moisture into vapor. The result is a dry document that can be restored or reused.

Water damage may occur when a basement floods, water damage from about, or water from extinguishing a fire. SERVPRO will help you decide which documents to save and which ones to discard. We will box up, freeze and ship your damaged papers with the care and security they deserve.

If you have questions about water damaged documents and how we can help, give us a call.

Four Benefits of Hiring the Professionals at SERVPRO

6/2/2021 (Permalink)

A bursting pipe can lead to severe damage.

Water and storm damage can be a costly and challenging problem faced by homeowners. From running toilets to general plumbing issues, there are so many things that can cause flooding to your property.  Some of these seem like easy clean up and repair on your own, but there are benefits to hiring a professional business to handle these types of repairs.

Benefits to Hiring a Professional to Handle Water and Storm Damage

1. Stop Mold from Spreading

A restoration business is trained to properly clean areas where water moves, in between the walls, under your floorboards, and creeping into places that are not seen or may be hard to reach. These professionals can help you recover areas that could have to be replaced if proper cleaning doesn’t take place. And, in locations where mold has developed, a professional can clean it properly to prevent the mold spores from spreading.

2. Prevent More Damage

An inexperienced person may not know how to clean and restore areas where water damage has occurred. It’s also possible that they can make a mistake or miss something making the problem worse or allowing it to escalate if it’s not handled correctly. A professional in this line of business is able to visit the business right after the mold damage has occurred to prevent further damage or problems from developing.

3. Recognize Signs of Hidden Moisture

A professional uses state of the art moisture tools to identify signs of hidden moisture that are undetectable to home and property owners. And, the professionals can also take more steps to prevent future water damage from occurring. 

4. For First Rate Restoration Services

A professional like SERVPRO of Roanoke Rapids may be able to replace and restore flooring, insulation and drywall for a finished product that looks wonderful using the highest quality materials available to them. 

Avoid Vacation Flooding With Expert Recommendations

4/27/2021 (Permalink)

Prevent water damage in your home while your on vacation

After a wonderful vacation, flooding and water damage at home can quickly turn your good feelings into despair. Before you leave home, it may help to understand that water damage claims are some of the most common for homeowners, so there are many resources available to help you avoid a broken pipe and the resulting cleanup and water pipe repair.

Recommendations for Preventing Flooding During Vacation

There are many potential causes of flooded properties. In addition to broken pipes, there are minor leaks, damaged appliances, disconnected hoses, frozen pipes, and heavy storms. SERVPRO professionals recommend several steps for avoiding water damage:

• Inspect pipes and seals around hoses throughout the interior and exterior of your home.
  
• Perform any appliance, hose, and water pipe repair that is needed.
  
• Clean the gutters around your roof to avoid blockages and ensure a clear flow of water.
  
• Add insulation to any pipes that are exposed to cold temperatures, including inside pipes that run along walls without insulation.
  
• Turn off the water if you plan to be gone long.
  

Your insurance provider and water damage cleanup and repair professionals can provide additional recommendations.

Help From Friends or Neighbors

If you have a friend or neighbor whom you trust, you could ask them to check in on your Roanoke Rapids, NC, home to catch any signs of trouble in addition to taking mail and newspapers into your home. If you have a pet, this friend could also make sure that food and water are available. Finally, this helper can make sure your home doesn't become a target for burglars.

Protection for Your Vacation

Your vacation, whether it's in the summer or the winter, should be a time of adventure or relaxation. It shouldn't be a time when disasters happen at home. Well before you leave on vacation, use these steps to protect your home and avoid water damage. Make sure your water heater, AC units, appliances, and pipes are in good condition before you leave and complete any necessary broken pipe repair.

What’s the Difference: Storm Damage or Flood Damage?

4/12/2021 (Permalink)

Flooding can lead to secondary damage if not treated quickly.

The most general distinction between storm and flood damage is that storm waters come from above, and flood waters generally over spills a natural body or water and covers at least two acres of land that would typically be dry land.

Difference Between Storm and Flood Damage

Damage to your property due to storm damage typically originates from causes such as:

• Heavy rain
• Hurricanes
• High winds
• Blizzard and heavy snow
• Tornadoes

Most insurance policies provide protection from storm damage. However, property and homeowners will need additional and different insurance coverage to cover the expenses of flood damage. If own  property that located in a flood plain, you should make sure you carry the necessary policies to ensure you have protected your investment.

Flooding occurs when water overflows a body of water such as:

• Rivers and/or Creeks
• Lakes
• Dams
• Storm-water channels

In order for water damage to be considered a flood, it must not only cover two acres but affect at least two properties. Damage that is caused by either flooding or storms can cause severe problems for property and homeowners. These should and should be planned for, prevented, and handled as soon as they occur.

Regardless of the source of moisture, the risk of mold damage and secondary damage within your home, which is caused by not taking action quickly, can be just as severe.

Does your house have a mold problem?

2/25/2021 (Permalink)

Call us today. We are here to help!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Mold Facts

Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business in Roanoke Rapids, NC, has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Faster to Any Size Disaster

12/21/2020 (Permalink)

SERVPRO's team is ready to prove that they are truly Faster to Any Size Disaster.

As a leader in the restoration industry, SERVPRO's more than 1,700 locally-owned franchises take great pride in being Faster to Any Size Disaster. SERVPRO technicians are ready to restore and clean damaged property anytime and anywhere.

Benefits of Using SERVPRO

SERVPRO professionals understand that your home is important to you. SERVPRO is the right choice for your cleanup and restoration needs for several reasons:

• Commitment to training
  
• Emergency service available 24 hours a day and seven days a week
  
• Industry leader with more than 1,700 franchises
  
• Preferred vendor for many insurance companies
  
• Faster to Any Size Disaster
  

Residential Services

The SERVPRO team has the training and expertise you need to restore your home whether you have experienced a flood, fire or another disaster. In addition to water and fire damage restoration, SERVPRO offers mold remediation, storm damage restoration and cleaning services. No matter where you live, there is probably a locally owned franchise nearby to help you with your insurance claim or assist you with your restoration needs.

Commercial Services

SERVPRO technicians are well versed in the use of the techniques and equipment needed to tackle the unique challenges of commercial restoration. SERVPRO knows that every minute your business can not operate due to a disaster represents lost profits and opportunities for your business.

The SERVPRO team is dedicated to restoring your property as quickly and as completely as possible to make it "Like it never even happened." One of the more than 1,700 locally-owned franchises is ready to help you in Roanoke Rapids, NC, with your commercial water, fire and storm damage restoration. SERVPRO also offers professional commercial cleaning services and mold remediation.

SERVPRO's nationwide network of locally owned franchises has highly trained technicians ready to assist with your commercial or residential restoration project. The SERVPRO team is ready to prove that they are truly Faster to Any Size Disaster.

Only Trained Professionals Should Remove Mold

6/26/2020 (Permalink)

Mold remediation should be left to trained professionals. The removal of mold is a very precise process and should be performed in way that will make your home safe and not spread mold spores to other areas of your home. This is a job for SERVPRO of Roanoke Rapids! 

Mold, a type of fungus, is made up of microorganisms that decompose dead organic matter, like wood, plants and leaves. Often times mold is too small to be seen individually with the naked eye. Collections of mold resemble hair-like bodies. On the surface of an object, mild will appear to be black, blue or green. When mold is spotted or even suspected in a home or business, it should be dealt with right away. 

Mold can grow in both outdoor and indoor environments. Outdoors mold can be helpful as it is one of nature’s ways of helping to break down dead organic matter. However, mold growth indoors is dangerous and can affect the health of you and your family. SERVPRO of Roanoke Rapids recommends that you call us at the first hint of a mold infestation. 

In a home or business, mold can be found growing on any damp surface. A professional mold remediation company can get rid of the mold with the safest and most effective approach. The SERVPRO of Roanoke Rapids team understands industry procedures and have the proper equipment and training to get the job done! We have moisture meters, hydrometers, “air scrubbers”, HEPA vacuums, and antifungal products that are all used to get rid you space of mold. 

We know what to look for, and where to search for harmful, hidden molds. We make sure that, if mold is present it gets cleaned up, even if it is too small to see. Give us a call today!

SERVPRO of Roanoke Rapids are Your Go To Cleaning Experts

6/15/2020 (Permalink)

SERVPRO of Roanoke Rapids is Here to Help during this difficult time

During this difficult time caused by the global pandemic of coronavirus, aka COVID-19, we would like to remind customers that we are specialists in cleaning services and are IICRC certified which means we adhere to the highest cleaning and sanitation standards.

We have specialized training and we are prepared to clean and disinfect your commercial property or home according to protocols set forth by the Centers for Disease Control and Prevention if it has been exposed to the coronavirus. We have years of experience in dealing with biological contaminants, and we will go above and beyond the scope of work performed by regular cleaning teams on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, countertops, tabletops and tables. Other areas mentioned in the CDC’s guidance for business spaces include, but are not limited to:

• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment
• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. We use specialized products. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there's currently no product tested against this particular strain of the virus, we are following all guidelines as provided by the CDC and local authorities.

Call SERVPRO of Roanoke Rapids for a Proactive Cleaning.

If your home or business needs deep cleaning services, call the experts today!

We’re Locally Owned & Operated

4/17/2020 (Permalink)

SERVPRO of Roanoke Rapids is locally owned and operated and we've been serving North Carolina and Virginia since November 2017.

Franchise owners, John and Cindy Baldwin, have over 30 years’ experience as luxury home builders and are proud to be part of the local community. With a background in construction, they understand every aspect of the building and restoration process. Their team participates in ongoing corporate training and is certified to follow IICRC Guidelines and OSHA regulations. We specializes in fire, smoke, and water damage restoration and cleanup, commercial and residential. We are also able to perform mitigation on mold and mildew.

SERVPRO of Roanoke Rapids is part of a national network of over 1,700 franchises with access to special Disaster Recovery Teams capable of providing additional resources during catastrophic storms, such as Hurricanes Florence and Dorian ans Tropical Storm Michael.

Call us for all your Fire Damage, Water Damage and Mold Remediation needs - we’re prepared for any disaster.

The SERVPRO of Roanoke Rapids Team is Ready and Prepared

3/19/2020 (Permalink)

You never know when a disaster is going to strike. And most times you may not be able to be prepared, but you can rest easy knowing that SERVPRO of Roanoke Rapids’ green machines will be ready and prepared when disaster does strike. SERVPRO of Roanoke Rapids strives to provide our residential and commercial customers with the quality service, and we’re ready to move 24/7, just give us a call.

Our team is equipped to spring into action with the area’s best equipment and technology in the restoration industry!  We have over 80 years of combined experience in the construction industry as unlimited licensed builders, so you can be assured that your home or business is in good hands. Our job is to restore your home or commercial property so no one will know a disaster occurred.

We certainly hope you’ll never need us, but if you do SERVPRO of Roanoke Rapids will be waiting on your call at (252) 537-3473.

SERVPRO's EPA registered antimicrobial is great stuff!

3/17/2020 (Permalink)

Most people are not aware that SERVPRO makes most of their own cleaning products and antimicrobials.

SERVPROXIDE™ is as safe and effective as it gets for an antimicrobial.

SERVPROXIDE™ is an EPA registered, stabilized chlorine dioxide-based antimicrobial that carries the EPA’s lowest toxicity rating and requires no PPE (personal protective equipment) and is safe for everyday and general, purpose use. It is designed to kill harmful bacteria, mold and mildew on hard surfaces, and it keeps it from growing back for up to 4 weeks. This product is fragrance-free with a mild odor that disperses quickly.

One an odor has been removed, SERVPROXIDE™ is also an excellent deodorizer, as it’s an oxidizer and does not mask odors such as tobacco and fire smoke, pet and musty odors, and even stale cooking odors just to name a few.

This product can also be used to deodorize internal HVAC systems, and can also be applied by wet fogging or misted through a ULV type mister for deodorization and application purposes.

SERVPROXIDE™ can also be used in electrostatic sprayers for a full and even application and is also NSF listed (no rinse required food contact surfaces) so, clean and use.

For the best antimicrobial products around, call SERVPRO of Roanoke Rapids today!

Why Business Owners in Roanoke Rapids Should Have An ERP!!

2/4/2020 (Permalink)

Did you know that approximately 50% of businesses that close due to a disaster, such as floor or fire damage never reopen? Of the businesses that do survive, the great majority of them had a preparedness plan in place. 

Preparation is a key factor for making it through any type and size disaster, whether it be a large water leak, a small fire, or a flood due to a storm. The right time to plan for these events is not when the event happens, but well before it happens.

The SERVPRO Emergency Ready Profile serves as a reference guide of important building and contact information. It can also be the perfect companion to any well thought out emergency preparedness program. The ERP outlines who the proper contacts are for the specific types of loss. It also includes photos and detailed descriptions as to where different turns off are within your building.  

A plan like this helps so that you’re not simply reacting to disaster situations. This helps you be proactive and take the measures to establish a relationship with a restoration services company before you need them.

By working with SERVPRO of Roanoke Rapids to develop your personalized Emergency Ready Profile your business received the benefit of having over 40 years of experience reducing the impact of both natural and man-made disasters.

SERVPRO is a leader in fire and water damage response and mitigation. And, we can help you get your property and business cleaned up and back in working order quickly and efficiently.

Call SERVPRO of Roanoke Rapids to get an ERP in place for your business today at 252-537-3473.