Recent Posts

Are You in Need of a Duct Cleaning?

4/29/2024 (Permalink)

Are you preparing for the warmer weather and considering the maintenance needs of your home or business?

Ensure optimal air quality and efficiency by scheduling an air duct cleaning with the trusted professionals at SERVPRO.

Our expert team is equipped to thoroughly clean and inspect your ductwork, providing you with peace of mind and a healthier indoor environment.

Contact us today to schedule your service and experience the difference with SERVPRO.


9/21/2023 (Permalink)

Servpro employees in the field working. SERVPRO® employees in the field working.

In times of crisis, when fire or water disasters strike, having a reliable partner to restore your property and peace of mind is paramount. That's where SERVPRO® steps in as the industry leader in emergency restoration services. Here are compelling reasons why SERVPRO® should be your first call:

Swift Response: Time is of the essence in emergencies. SERVPRO® is known for its rapid response teams, available 24/7. They understand that immediate action can prevent further damage and reduce restoration costs.

Experience Matters: With over 50 years of experience, SERVPRO®  has honed its expertise in fire and water damage restoration. Their technicians are certified and trained, ensuring your property is in capable hands.

Cutting-Edge Technology: SERVPRO® invests in the latest equipment and technology to provide efficient and effective restoration services. Their advanced tools help in assessing and addressing damage comprehensively.

Comprehensive Services: Whether it's water damage, fire damage, mold remediation, or other related issues, SERVPRO® offers a wide range of services under one roof. This saves you the hassle of dealing with multiple contractors.

Local Franchises: SERVPRO® is a national network of local franchises. This means you get the personal attention of a local business owner who cares about your community while benefiting from the resources of a national brand.

Insurance Liaison: Dealing with insurance claims can be overwhelming. SERVPRO® works closely with many insurance companies and can assist you in navigating the claims process, ensuring a smoother experience.

Commitment to Excellence: SERVPRO's commitment to excellence is evident in its thorough and systematic approach to restoration. They don't just fix visible damage but also address underlying issues to prevent future problems.

Community Involvement: SERVPRO® franchises are often deeply involved in their communities. Their commitment to giving back and helping neighbors in times of crisis goes beyond business.

Customer Satisfaction: SERVPRO's track record of satisfied customers speaks volumes about their dedication to customer service. They aim not just to meet but to exceed your expectations.

Peace of Mind: During emergencies, stress is high. SERVPRO® provides peace of mind by taking charge of the restoration process, allowing you to focus on your family's safety and well-being.

In summary, when disaster strikes, SERVPRO® is the name you can trust. Their experience, technology, local presence, and unwavering commitment to customer satisfaction make them the top choice for fire and water emergency services. With SERVPRO® by your side, you can rest assured that your property will be restored to its pre-emergency condition.

The Importance of Hiring SERVPRO Professionals to Eliminate Mold from Your Home or Business

8/25/2023 (Permalink)

  •  Mold is a common problem that many homeowners and business owners face. Not only can it be unsightly, but it can also pose serious health risks to occupants. When dealing with mold, it's crucial to enlist the help of professionals who have the expertise, tools, and experience to effectively remove it. SERVPRO, a trusted name in the restoration industry, offers specialized services to tackle mold infestations, ensuring a safe and healthy environment for your property. In this blog, we'll explore why hiring SERVPRO professionals is essential for mold remediation.
  1. Expertise and Training: Mold remediation is not a DIY project. Professionals from SERVPRO undergo extensive training to understand mold growth patterns, proper removal techniques, and safety protocols. They are equipped with the knowledge to identify the type of mold present, assess the extent of the infestation, and devise a comprehensive plan for its removal.

  2. Specialized Equipment: Effective mold removal requires specialized equipment that homeowners or business owners may not have access to. SERVPRO professionals use advanced tools such as air scrubbers, dehumidifiers, and high-efficiency particulate air (HEPA) vacuums to contain and eliminate mold spores. This ensures thorough cleaning and prevents cross-contamination.

  3. Comprehensive Approach: Mold doesn't just grow on surfaces we can see; it can also lurk behind walls, in HVAC systems, and in other hidden areas. SERVPRO professionals take a comprehensive approach, conducting thorough inspections to identify all areas affected by mold. Their expertise allows them to address hidden mold sources and prevent future growth.

  4. Health and Safety: Certain types of mold can release harmful mycotoxins into the air, leading to respiratory issues, allergies, and other health problems. Handling mold without proper protective gear and protocols can exacerbate these risks. SERVPRO professionals prioritize safety, wearing personal protective equipment (PPE) and following industry standards to minimize health hazards.

  5. Preventing Recurrence: Simply removing visible mold is not enough to prevent its return. SERVPRO professionals not only eliminate existing mold but also address the underlying moisture issues that contribute to its growth. By tackling the root cause, they help prevent future mold infestations, saving you from potential headaches and expenses down the line.

  6. Timely Restoration: Mold can spread quickly and cause extensive damage if not addressed promptly. SERVPRO professionals understand the urgency of mold remediation and work efficiently to restore your property to its pre-mold condition. Their quick response helps minimize damage and reduces the overall cost of restoration.

Conclusion: When it comes to mold remediation, the expertise, experience, and specialized equipment that SERVPRO professionals bring to the table are invaluable. Their comprehensive approach ensures that all traces of mold are eliminated, the risk of recurrence is minimized, and the health and safety of occupants are prioritized. For a thorough and effective mold remediation process, trusting the professionals at SERVPRO is a decision that can make a significant difference in the health and longevity of your home or business.

Biohazard Cleanup Experts

8/25/2023 (Permalink)

Did You Know That SERVPRO Cleans Biohazard and crime scenes?

  • When it comes to cleaning up after disasters, SERVPRO is a name that stands out. From floods and fires to mold and storm damage, they have been the go-to experts for restoring homes and businesses. However, there's an aspect of their services that might surprise you - SERVPRO also specializes in cleaning up biohazard and crime scenes.
  • Understanding Biohazard and Crime Scene Cleanup: Biohazard and crime scene cleanup involves the removal and disposal of hazardous materials, including bodily fluids, blood, and other potentially infectious substances. These situations require specialized skills, equipment, and a keen understanding of safety protocols. Whether it's an accident, trauma, or criminal activity, cleaning up these scenes is not only physically demanding but emotionally taxing as well.

Why Choose SERVPRO for Biohazard and Crime Scene Cleanup?

  1. Expertise: With years of experience in disaster restoration, SERVPRO technicians are well-versed in handling a wide range of challenging situations. Their expertise extends to biohazard and crime scene cleanup, ensuring thorough and effective removal of hazardous materials.

  2. Safety First: Biohazard materials carry risks of contamination and infection. SERVPRO follows strict safety guidelines and employs appropriate personal protective equipment (PPE) to minimize these risks for both their team and the property's occupants.

  3. Proper Disposal: Disposing of biohazardous materials requires adherence to local regulations. SERVPRO understands these guidelines and ensures that waste is properly contained, transported, and disposed of in compliance with legal requirements.

  4. Compassion and Sensitivity: Biohazard and crime scenes are often associated with traumatic events. SERVPRO technicians approach these situations with empathy and respect, recognizing the emotional challenges that victims and their families may be facing.

  5. Comprehensive Cleaning: Beyond just removing visible traces, SERVPRO goes the extra mile to ensure that affected areas are thoroughly cleaned, sanitized, and deodorized. This meticulous approach helps restore the space to a safe and habitable condition.

  6. 24/7 Availability: Biohazard and crime scenes can occur at any time. SERVPRO's round-the-clock availability ensures that they can respond promptly to these emergencies, helping to minimize further damage.

    SERVPRO's expertise in biohazard and crime scene cleanup showcases their commitment to going above and beyond in restoring both properties and peace of mind. Their specialized skills, safety protocols, and compassionate approach make them an invaluable partner in some of life's most challenging moments. If you find yourself facing the aftermath of a biohazard or crime scene, remember that SERVPRO is here to help you navigate the path to recovery.

Soot Tags After A Fire

8/24/2023 (Permalink)

  • Soot tags are markings left behind after a fire. These tags are created when smoke and soot interact with surfaces such as walls, ceilings, and floors. They serve as tell-tale signs of the extent of the fire damage. Soot tags can be difficult to remove and often require professional cleaning. Failing to clean soot tags can lead to long-term damage such as discoloration and deterioration of surfaces. It is crucial to address soot tags promptly to prevent further damage and restore the affected areas to their pre-fire state.

What Is Soot?

8/10/2023 (Permalink)

Soot damage is quite common after a fire. Soot is a black powdery or flaky substance that forms through incomplete combustion. Fine soot particles can cling to surfaces such as walls and ceilings, as well as building contents. Soot can be difficult, sometimes impossible to remove.

There are usually two types of soot: dry and oily. A quick test to determine which type of soot you’re faced with is to simply run your finger across a soot-covered surface. If it smears, the soot is oily.

Sometimes soot will be dry in one room, but oily in another. It all depends on the types of materials that burned.

Tips For Helping To Prevent Fires

7/17/2023 (Permalink)

An Unwanted Kitchen Fire Preventing Fires

  • Did you know that cooking is the leading cause of house fires? Cooking starts almost half of all home fires. Make sure to have a fire extinguisher close by when cooking and Never leave anything cooking unattended. 
  • Heating is the second highest cause of fires. Always give space heaters plenty of space from anything around them. Try to avoid using extension cords but if you must use them make sure they are in good shape and don't overload them.
  • Check your smoke detectors monthly to make sure they are properly working and have a plan in place for your home or business in case of a fire. It could save lives. 
  • If you ever have fire, smoke, or soot damage give us a call. SERVPRO will make it like it never even happened. 

Your Local Restoration Heroes

9/23/2022 (Permalink)

We strive to provide the best possible experience, help the communities we work among, and give back some peace of mind after a disaster.

Did you know that each SERVPRO® is individually owned and operated? There are over 2,000 franchises nationwide, many in or around your town! This means that when something big happens, we all band together to help the affected community.

For example, in February 2021, a major winter storm moved through the state of Texas and wreaked havoc on the citizens of the Lonestar state. This storm brought not only snow, sleet, and freezing rain to Southeast Texas, but also extremely cold temperatures that lasted for several days. This was one of the most impactful winter events in recent history that brought multiple road closures, power outages, loss of heat, broken pipes, and other societal impacts to the region. Our crew assembled, packed up the vans, and drove down to assist with the clean-up. We worked side by side with our SERVPRO® family and didn’t leave until the job was done. This is not the first (or last!) time SERVPRO® will travel to help communities in need.

We are proud to be a part of the SERVPRO® family and we will always be “Faster to any size disaster”!

SERVPRO of Roanoke Rapids Are Experts in Fire And Soot Cleanup

8/23/2022 (Permalink)

House fires can be incredibly stressful. Let the restoration experts at SERVPRO of Roanoke Rapids help lessen the load.

After a house fire, owners commonly find soot on walls, ceilings, and on other materials or objects. Most wall surfaces are porous, including brick, painted walls, and wallpaper. Soot consists of very fine particles that can deeply penetrate into porous surfaces. Soot can causing hard to remove stains and lingering odors throughout your home.

While it's often possible to remove soot from walls and ceilings, in some cases it may be necessary to remove and reinstall affected materials like drywall and wallpaper. Professional restoration firms can often determine the best path forward to get an optimal outcome from soot clean up after fire damage.

SERVPRO of Roanoke Rapids' fire restoration experts are trained and equipped to handle smoke, ash, and soot cleanup. Our process allows us to quickly and effectively get your home back in order. To learn more or for assistance in removing smoke/soot from your fire damaged home, check out the other blogs on our website, or feel free to give us a call at 252-537-3473. We can handle jobs of any size, for your home or business. 

SERVPRO is Storm Ready!

8/23/2022 (Permalink)

We're always ready for the next big storm. Count on SERVPRO of Roanoke Rapids, no matter how large the job may be.

SERVPRO of Roanoke Rapids is a specialized leader in storm and flood damage restoration. Our crews are highly trained and certified, and we are equipped with the most cutting-edge technology to restore your property to its pre-storm condition as quickly as possible.

Response Time Matters

As a locally owned and operated franchise, we know our communities and are able to respond appropriately. With the right resources—which is extremely important— fast response will lessen the damage, limit further damage, and reduce restoration costs.

The Right Tool For The Job

Eastern North Carolina is storm-prone, and we are at a higher risk of intense or damaging storms than many other areas. We understand just how intense things can get and have the unique ability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 2,000+ SERVPRO Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Give us a call at (252) 537-3473!