Recent Posts

What To Do After Flooding in Roanoke Rapids

6/28/2022 (Permalink)

Raindrop condensation building up on a window. Don't let water damage bog you down--call SERVPRO of Roanoke Rapids to take care of your water restoration needs!

Rain and severe storms are not uncommon in Eastern North Carolina. At SERVPRO of Roanoke Rapids, we know that our fast response time can help to minimize the damage water and flooding can do to your home or business. Here are some safety tips and some tips on what NOT to do after flooding from our website while waiting for help to arrive:

Safety First

  • Stop the source of water damage; call a plumber/or wait for the storm to end
  • Turn off the electricity
  • If it is not safe to stay in the house, evacuate everyone, including pets
  • Have all your relevant documents in one safe, dry place
  • If you have homeowner’s insurance, start the claims process
  • Document everything with photos, and wear protective gear
  • If you are a tenant, reach out to your landlord or property manager

What NOT To Do After Flooding

  • Don't leave wet fabrics in place 
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Roanoke Rapids home or commercial business has a flooding or other water damage emergency, SERVPRO of Roanoke Rapids is Here to Help. 

Five Benifits of Cleaning Your HVAC Ducts

6/17/2022 (Permalink)

Man working on HVAC system. Regularly inspecting and cleaning the entire HVAC system can greatly extend longevity and efficiency.

Having your HVAC ducts cleaned may not be a typical concern during life’s day-to-day considerations, but central ventilation systems directly affect indoor air quality. Also, having an expert regularly service and inspect the motor, filters, coils, and other parts will ensure the system is running efficiently.

Five Benefits of Professional Duct Cleaning

HVAC ducts can be cleaned in a variety of ways, but not all are as effective enough to be considered satisfactory by SERVPRO standards. Our technicians are Here to Help® and have the training and commercial equipment necessary to provide the professional results you deserve and expect.

  1. Improved Air Quality

Many ventilation systems pull in a wide variety of contaminants, such as dust, microbes, mold spores, and pollutants. Once these contaminants make their way inside your home, there's usually not enough airflow to circulate them back outside. Dirt and dust can build up throughout your ventilation system, causing wear and tear resulting in inefficient operation and unnecessary damage.

  1. Mold Prevention

Heating and cooling ducts provide conditions that are great breeding grounds for mold growth. When you schedule routine professional maintenance, excess moisture and the organic materials that create that welcoming environment for mold spores are cleared away. Duct cleaning and disinfection steps may also prevent unpleasant musty and mildewy odors, as well as future mold growth.

  1. Reduced Heating and Cooling Bills

When your ventilation system is kept clean and well-maintained, the airflow remains consistent, components don't have to work as hard, and the system has an easier time maintaining the desired temperature. When the machinery runs smoothly and doesn't have to work harder than necessary, operation costs are lower, and you save money on your utility bills.

  1. Longer Equipment Life Span

Any type of debris in the heating and cooling system can affect the motors, fans, and other moving parts. This causes grinding and wear that damages those parts. In addition to this direct damage, the entire system will wear down more quickly because of the increased workload as the airflow is impacted. Routine repair and maintenance can greatly extend the service life of the system overall and can prevent a costly total system replacement.

  1. Pest Prevention

Adequate ventilation requires openings that allow for sufficient airflow. Unfortunately, this may also mean that pests have easy access to the ducts. The screening that prevents them from entering these ducts can become damaged and worn as it's exposed to natural elements and fluctuations in temperature. Routine inspections and professional cleaning can catch damage early, and keep insects and rodents from getting in.

SERVPRO of Roanoke Rapids, NC, has the specialized equipment and advanced technology necessary to thoroughly clean and repair your heating and cooling system. Our crews have been trained in cutting-edge duct cleaning techniques to ensure your satisfaction. Call us today at (252) 537-3473 to schedule your next duct cleaning appointment.

6 Reasons You Can Trust SERVPRO as a Preferred Vendor

4/21/2022 (Permalink)

Water damaged roof Trust SERVPRO and avoid Damage in your Property.

Having the appropriate insurance coverage for any disaster that befalls a commercial property is important for all business owners in Roanoke Rapids, NC. It's just as vital to have quality restoration services to provide the repairs when misfortune strikes. As an insurance adjuster, you want to recommend the best people for the job to your clients.

Here are six reasons that SERVPRO is a preferred vendor for many providers.

1. Consistent Training and Certification

SERVPRO technicians are IICRC-certified in their areas of expertise. Not only does the company require this certification before it will give referrals to a local branch but it also hosts the training in its state-of-the-art facility. When you contact SERVPRO, you can rest assured that the service you get meets the highest industry standards.

2. Local Technicians With Corporate Support

There are over 1,900 locations nationwide. As soon as a call comes in, the local team is dispatched to assess and start the cleanup process within hours. No matter where your clients are located, there is likely a SERVPRO nearby to serve them.

3. Quick Response to Disaster

When the call comes in, SERVPRO's damage mitigation experts spring into action. They assess the problem quickly so that they can get started on remediation right away. They pre-test the affected areas so that they can make solid decisions about how to proceed and avoid mistakes that might delay completion.

4. Focus on Restoration

Any insurance adjuster knows that it is less costly to repair a structure that's already there than to replace it with new materials. The technicians who serve your clients understand this, too. Their focus is going to be on how they can restore the damaged building and as many items in it as possible rather than just throwing everything out. This results in significant savings on claims.

5. Claims Assistance for Insurance Adjuster

The first step of the mitigation process is a survey of the damage and an assessment of the next steps that need to be taken. Every assessment is a detailed account of the tasks that are needed to restore your client's building, and it's always available to you.

If adjustments have to be made, you and the building owner are informed. When items have to be repaired or replaced, the information service provides an inventory, complete with pictures, to document the damage and support the insurance claim.

6. Guaranteed Results

SERVPRO has a reputation for its commitment to excellent service. The company offers a two-year limited warranty on all restoration work and a one-year warranty on materials. If anything goes wrong or does not meet industry standards, technicians will correct the problem under warranty at no additional charge to you or your clients.

SERVPRO leads the industry in many areas, including response time, training and quality of service for many types of mitigation. The local team is Faster to Any Size Disaster, making your job as an insurance adjuster easy by restoring your client's property to its former state as soon as possible. By choosing SERVPRO as a preferred vendor, you can rest assured that your clients get the high level of service they deserve.

How Do Fire Sprinklers Work During a Fire?

4/14/2022 (Permalink)

Picture of a Fire Check Valve Know More about Fire Sprinklers and Avoid Further Damage in your Property.

Owning or managing a business necessitates that you take all the precautions you can to ensure the well-being of your employees and your Roanoke Rapids, NC, commercial building. After all, if the building is affected by a fire, it can affect every aspect of your business; it is your livelihood.

A fire suppression system is a must-have as a defense against the flames before they have a chance to engulf the building. Several types of fire sprinkler systems are available, each having its own unique characteristics. These features make each a better choice for some types of buildings, but what is essential for one could actually be more damaging for another. Therefore, the objective is to determine which option is best for your situation.

4 Types of Fire Sprinklers for Commercial Buildings

1. Wet Pipe Sprinkler System

A wet pipe system could be ideal if you need the fastest action sprinkler system and don't have as many contents that can be damaged by water. Wet pipe systems are the standard type of sprinkler system, and they are typically used in multi-level structures such as office buildings and hotels.

2. Deluge Sprinkler System

Deluge sprinkler systems are ideal for buildings that contain flammable liquids. You will mostly find these systems installed in industrial businesses. These systems have open nozzles and must detect smoke or heat to activate. As the name implies, these systems will send a deluge of water into the area, which will require fire sprinkler cleanup by fire damage restoration professionals. However, the water can save your business, unlike a fire that could result in a total loss.

3. Pre-action Sprinkler System

A pre-action fire sprinkler system is a good option if your building's contents include costly electronics and materials that are highly susceptible to water damage (e.g., books and valuable papers or artwork). The pipes are only filled with air instead of water when the system is not triggered. Water can only enter the lines if the smoke detector is activated.

Additionally, these systems require two triggers for water to be allowed into the pipes. There also must be flames (not only smoke) present to trigger it. This double trigger helps prevent water damage from the sprinklers from going off due to a false alarm.

4. Dry Pipe Sprinkler System

Like the pre-action types, dry pipe systems use pressurized air to fill the pipes until water enters. The difference is that the air escapes the lines before the water can enter. This function is suited for buildings in colder environments because the pipes are not filled with water, so they won't freeze in frigid temperatures. They are particularly beneficial for facilities located in cold climates and do not have heating systems to help keep the pipes warmer.

You can never be too safe when it comes to acting in the best interest of your business. Therefore, it's essential to understand all of your options to make the ideal choices to protect your property. This includes preventing fire damage in case a disaster occurs.

Having a properly working fire sprinkler system can make all the difference in the well-being of your business.

4 Common Reasons Your Toilet Leaks When You Flush

4/11/2022 (Permalink)

Professional repairing a Leaky Toilet. You will know what to do if Your Toilet Leaks When You Flush by following our Tips.

The one place you don't want water to leak is the toilet. This personal device serves a valuable purpose, and you want to trust that the fluid harbored within the bowl stays right there, headed down the pipe with each flush.

However, like anything within your home, it can break down from wear and tear with use. When owners in Roanoke Rapids, NC, observe these troubles, it's essential to determine the cause and repair it quickly. Here are four common reasons for a leaking toilet and how to fix each one.

Four common reasons for a leaking toilet

1. A Weak Wax Seal

The water moves down in a swirling action when you flush, entering the base. It should exit through the sewage line before new, clean water enters. If the wax seal below the toilet has deteriorated, the water may go around the base, creating a puddle.

There are a couple of options to repair this bathroom leak. First, try to tighten the bolts that hold the toilet down. Remove the covers, and carefully use a wrench to improve the fasten. If this technique fails, purchase and install a new wax gasket.

2. Broken Tank Flange

The tank may have a broken flange, also known as the water closet. This part mounts the commode to the floor, hooking it to the drain line. The piece serves two functions: it assists with drainage and keeps the toilet firmly rooted to the floor.

If it breaks, you may notice several changes. Along with dampness, you may observe unpleasant odors or an unsteady toilet, as it rocks back and forth when you sit. Replace the flange to restore durability and efficient water flow. You need to remove the toilet to do this step. Plumbers may assist with correcting the issue and putting the toilet back in functioning order.

3. Bad Valve or Line

The leaking toilet may have a bad value or supply line, causing dripping when you flush. These conditions may be hard to detect with your eyes, gradually worsening over time and remaining pretty indiscernible in the early stages.

To locate the trouble, complete a colored water test. Use color test-safe tablets or organic-based food coloring (you don't want to stain the unit). Put the color into the tank, removing the lid carefully to minimize breaks. Allow it to sit for 10 to 15 minutes. Don't flush yet; observe the toilet for leaks with the valves and lines. If you don't see anything yet, flush and watch how the water moves. Look for color outside of the tubes.

Signs of color indicate a problem with the part. Change out the piece for a new one, and ensure it fits properly. If you observe signs of damage to the floor, contact a water restoration company for an evaluation.

4. Poor Installation

The contractor may have installed the toilet incorrectly. In this case, water might have been dripping into the flooring for a while. If this is the case, replace the device. Homeowners shouldn't allow a leaking toilet to become a long-term problem.

Fixing it sooner rather than later minimizes extensive water damage. As soon as you notice moisture escaping onto the floor, call in a professional to assess the situation.

Missteps to Avoid Following a Flood

4/8/2022 (Permalink)

Flooded House after Storm. Avoid Storm Damage in your Roanoke Rapids, NC Property.

Flood water should not be taken lightly.

As hurricane season approaches, we’re thinking about flooding again. Flood water in your home can have long-lasting impacts on your home and life. Even minor flooding causes damage, while severe flooding can destroy your home and harm you.

If you’ve ever experienced a flood, you know it’s important to take the proper steps to deal with the outcome. Taking the wrong steps could lead to more damage and heightened costs. Here are some helpful hints to prevent you from making a misstep following flooding in your home.



Don’t Wear the Wrong Clothing

If flood waters invaded your home, DO NOT go back in until you’re sure it’s safe to do so. Once you get into your home, inspect the damage. Visit every room in your home and note where the damage is most significant. And while you’re doing this, make sure you are wearing the proper protective clothing and gear, these include: 

  • latex gloves
  • knee-high rubber boots
  • disposable N-95 face mask

Stay out of the Water

As you inspect the water damage you should avoid any standing water. You often will not be able to see if you are stepping on to a hidden danger when you’re in flood water. It can, and likely will, contain bacteria, microbes and other harmful substances including sewage. If flooding was more severe, there is also a strong potential for electric shock. 



Keep Your Face and Hands Away

Flood water very likely contains black water. This is water that has mixed with sewage. It could urine and feces from sewers or overflowing toilets. If you let this come in contact with your skin, you could get very ill. Or worse, if you ingest this water, it could be fatal. Note, you DO NOT want this water to touch any part of your exposed skin.



Don’t Wait on Cleanup

Results of flood water could be destructive, so there’s a tendency for you to want to start cleaning up immediately. The better plan is to assess the situation, contact your insurance company and then contact a restoration company like SERVPRO of Roanoke Rapids, NC to help you with the cleanup. We’re available 24/7 to answer any questions or to come to your rescue.

5 Things You Should Know About Mold Growth

3/24/2022 (Permalink)

Wall full of Mold. Know more About Mold Growth by Following These Tips.

Mold is a common issue that affects many buildings, particularly those that have suffered water damage. It can be a frustrating problem, especially since it can be recurring in many cases. If you have an infestation in your Roanoke Rapids, NC, home, the following information may help you take care of it.

Useful information about Mold.

1. What Is Mold?

A fungus that can be found in several different environments, mold grows both indoors and outdoors. It comes in many colors and textures but most varieties are not harmful. It often shows up as discoloration on the surface of walls and floors. If it is in a hidden area, you may not be able to see the mold growth; in this case, the first sign of growth may be a musty odor.

2. How Does It Spread?

Mold grows from spores that are too small to be seen with the naked eye. This means that they can easily make their way into your house without you noticing. They can be carried into the house on your shoes and clothing or by pets who venture outside. They can also be spread through the house on air currents from the wind, fans or an HVAC system.

3. Why Is It Growing In Your Home?

Spores are likely present in your house at any given time but won’t cause you any trouble unless they have the right conditions for growth. Mold needs moisture to grow and there are many situations that could provide it. Something like a storm, a burst pipe or a damaged appliance that causes serious water damage to the building can cause mold to grow in as little as a day. However, smaller issues can contribute as well. A small leak or even high humidity can be enough to start an infestation.

4. How Do You Get Rid of It?

It can be tempting to try to remove the mold growth on your own, particularly if it seems like it is only affecting a small area. However, this can end up making the situation worse. Mold spores spread quickly and easily and, if the area is not properly contained, you could unintentionally make the infestation larger during your attempt to remove it. Instead, you should contact a mold remediation company to remove it for you.

5. How Do You Keep It From Returning?

Because it requires moisture, an important part of mold prevention is making sure there are not excessive levels of moisture in your house. Depending on where the moisture is coming from, there are a few solutions. Any leaks should be fixed as soon as you notice them, and water should be removed from sinks and showers after use. Opening windows, turning on exhaust fans or using a dehumidifier can reduce moisture in your home’s environment.

Although mold can be frustrating to deal with, you can keep it at bay by reducing the moisture in your house. Any water damage should be taken care of right away, and humidity levels should be kept low. If you do find any signs of mold in the building, you should hire professionals to do removal and cleanup, as attempting to do so on your own could cause it to spread.

5 Cooking Tips To Reduce Fire Risk

3/14/2022 (Permalink)

A man with a Fire Extinguisher putting out his Burning Kitchen. Reduce Fire Risk by Following These Tips.

Nearly everyone spends at least some time cooking a meal on a daily basis. Cooking is a routine task that is often done in a hurry to get family members fed before they rush off to work, school, or other activities.

Cooking fires are the number one cause of home fires and fire-related injuries in the United States. Your home in Roanoke Rapids, NC may be at risk, too, if you don't take the proper steps to prevent fires. Here are five cooking tips to reduce fire risk in your home.

Important Tips to Avoid Cooking Fire Risk

1. Establish a Kid-Free Cooking Zone

When the kids are hungry, they tend to get underfoot. Not only is it annoying to try and cook while they're in the kitchen with you complaining of hunger, but it's dangerous. Very small children can trip you up and cause things to get knocked off the counter or stove. Being distracted might prevent you from noticing that something is starting to burn, or you might forget that the oven is on at all. Establish a kid-free cooking zone to keep everyone safe.

2. Stay in the Kitchen - Always

Cooking accidents that result in fire damage most often occur when something is left unattended on the stove or in the oven. Even if you think that you'll only be gone for a minute to change a diaper or let the dog outside, there's always a chance that something can catch fire in that short time. If it does happen, use a fire extinguisher if you can do so safely, but first get everyone out of the house. Later, a fire damage assessment can be made to determine your restoration needs.

3. Clean Regularly to Prevent Grease Buildup

One way to prevent a grease fire is to clean your stovetop regularly. While it might feel like one more thing to do, quickly wiping down the stove after each meal prevents a big cleaning project later and helps to keep your family safe from fires.

4. Keep Flammable Objects Away from Heat Sources

When you're rushing to get dinner on the table, you might not be cleaning as you go. Rather, you use all the available counter space for prep and worry about cleanup later. One of the most important fire prevention tips is keep flammable objects away from heat sources. You might toss a kitchen towel on top of the toaster oven but if you forget that it's there, someone might turn on the toaster oven without moving the towel which can then catch fire.

Cardboard packaging, paper plates, wooden utensils, and hot pads are just some of the flammable objects that are likely found in your kitchen during meal prep. Be intentional to put those items where they belong to prevent accidents.

5. Check the Stove Before Bed

As a part of your nighttime routine, get into the habit of checking that the stove and oven are turned off. You lock the doors to prevent intruders, so check the kitchen to prevent fires catching while you sleep.

These cooking tips will help keep your family safe during the hustle and bustle of mealtime.

Five Innovations Beyond the Sand bag to Protect Your Business from Floods

3/10/2022 (Permalink)

Sandbags to Protect Against Flooding Follow These Innovations and Protect Your Business from Floods.

If you have ever been in a flood or seen videos of how rapidly waters can rise, you understand how precious the seconds after a flood warning can be. While the traditional sand bag and flood insurance combo is a popular fallback to protect businesses, there is much more to consider when planning for a natural disaster. Here are five important innovations to consider instead of sand bags to protect your business in Roanoke Rapids, NC.

Though a historical go-to, the sand bag has many flaws. The largest issue is that they can’t be built ahead of time because of how much space is required to store enough of them. These traditional water barriers can’t even be reused because filthy floodwater brings debris and bacteria and can breed mold, so exploring other options when shopping for flood dams is a good move.

Important considerations to take better care of your business.

Protecting your business and property is made simpler with recent damming innovations. The following devices can help you protect your business from water damage in less time:

Quick Dam is a portable dam made of highly absorbent, diaper-like material. Self-drying, Quick Dam is an option that can be set in place for the entire wet season or for ongoing protection.

The sturdy AquaFence is a solution for large properties since this barrier can surround and protect a city block. This barrier reaches from 2.5’ to 9’ in height but can be flatted and stored in reusable crates.

AquaDam is a water-filled solution for blocking and diverting water. Built with two flexible inner tubes, AquaDam can conform to a wide variety of property lines and paths.

Another water-filled barrier is HydraBarrier which can be filled with a hose and just as easily drained for reuse.

The Instee Levee Builder from Progressive Innovations allows you to erect a levee in a fraction of the time but may require you to supplement some narrow and snug areas with another damming product.

Recovering From Flood Damage

Unfortunately, no product can guarantee you will not have to deal with flood damage. In the most severe weather, water levels can rise above a levee’s or dam’s max height. In these worst-case scenarios, business owners need to take recovery actions right away. Flood damage compounds rapidly over time, so take these steps to restore your property most efficiently:

Call your insurance company and make a claim as soon as you can, you will need their help to allot funds for your local storm restoration company, who you will want to call soon after you are done speaking to your insurance agent.

If your property is no longer flooded, remove undamaged objects, such as art or books from the building and to a dry location. This will help keep them from growing mold. Keep in mind, however, that slip-and-fall injuries are common after a flood, so walk with care, and avoid all electrical plugs, switches, and outlets.

When it comes to protecting a business property, every second counts. Thankfully, there are now several alternatives to the sand bag. From machines that build your own levee to no-fuss barriers you can leave outside, these innovations in property protection can cut down the time and effort needed to establish a sturdy water barrier.

5 Signs You May Have a Hidden Leak in Your Bathroom

3/8/2022 (Permalink)

Image of a Bathtub in the middle of a Bathroom Follow these Tips and Learn More about how Hidden leaks in your bathroom can cause Water Damage.

Some sources of unwanted water in the bathroom are easy to detect, such as a bathtub leak or a guilty-looking toddler who just discovered how to turn the faucet on. Other sources are more difficult to spot, but they do leave clues.

5 Ways to Know of a Hidden Leak in Your Bathroom

  1. Your Bathroom Smells Musty

If your bathroom starts to smell more like an unfinished basement than a luxury spa, that may indicate that water is building up somewhere and growing stagnant.

  1. The Ceilings of the Room Under the Bathroom Is Stained

Discoloration on the ceiling of rooms beneath your bathroom may be the result of a shower pan leak or other source of unchecked water. If left alone, this area may deteriorate to the point that parts of the ceiling crumble and fall.

  1. The Bathroom Floor Feels Spongy

Accumulated water can cause the structural materials beneath and behind your bathroom finishes, walls and floor to weaken. If the floor feels spongy, if tiles come loose or if you notice stains on the floor, these can all be signs of a bathtub leak or other unanticipated water source nearby.

  1. There’s Mold and It’s Not in the Shower

Mold and mildew in the shower are normal and don’t necessarily signal a need for disaster restoration. If you spot mold outside the shower, however, it may be time to call your local mold remediation company for an assessment. Mold in parts of your bathroom that are normally dry suggests there’s water lurking beneath the surface.

  1. Your Water Bill Is Unusually High

If your water bill is suddenly higher than usual, it could mean that you have a leak somewhere in your Roanoke Rapids, NC, home. Fix the leak, and you’ll fix your bank account.

From a spongy floor to a bathtub leak, there are a variety of ways your bathroom can take on water. Identifying the source of hidden water is the first step toward restoring the space to its dry, structurally sound and mold-free state.